How to delete your organization

You can delete your organization yourself in the backoffice, once nothing is owed.

Before you delete it#

• Your organization is on the free plan. If you have a paid subscription, downgrade it via Billing -> Dashboard -> Upgrade or downgrade your subscription. Your paid subscription keeps running until the end of the period you have paid for.
• Every invoice is paid. You find your invoices via Billing -> Invoices.
• The last period is invoiced and paid. Invoices are sent at the start of each month, so the last month of a paid subscription is invoiced at the start of the month after it ends. Once that invoice is paid, you can delete your organization.

Delete your organization#

Go to Organization -> Organizers information and open your organization. At the bottom of the page, under Delete organizer, click Delete organizer and confirm.

If something is still owed, the page tells you what it is and what to do next.

What happens next#

• You are signed out. You and the other members of your organization can no longer sign in, and every member receives an email.
• The data of your organization is kept for a retention period, and then erased for good. Until then, we can restore it for you: contact us at support@hugo.events.

To delete only your own account and keep the organization, see How to delete your user account.

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